Privacy Policy

Fiwi Island Tours respects your privacy. This page explains how we handle information you provide when contacting us, requesting a quote, or booking a tour or transfer.

Information we collect

We may collect your name, email address, telephone number, preferred contact method, pickup location, travel dates, group size, and details needed to arrange your requested experience. We may also retain communications about your inquiry or booking.

How we use your information

We use this information to respond to inquiries, provide quotes, coordinate transportation and activities, communicate booking details, and provide customer support.

Sharing information

We share only the information reasonably needed with drivers, transport operators, attraction providers, or other service partners involved in delivering your requested experience. We do not sell your personal information.

Payments and sensitive information

Please do not send passport numbers, full payment-card details, or sensitive medical information through our general contact or inquiry forms. If special arrangements are needed, contact us first so we can discuss an appropriate way to communicate.

Retention and security

We take reasonable steps to protect submitted information and retain it only as needed for business operations, recordkeeping, dispute resolution, or legal obligations. No online transmission or storage method is completely secure.

Your questions and requests

To ask about information you submitted, request a correction, or inquire about deletion where applicable, email info@fiwiislandtours.com.